Privacy Policy Dragon 88 – Personal Data Protection for Malaysian Members

This Privacy Policy ("Policy") describes how Dragon 88 ("we", "platform") collects, uses, stores, and protects your personal data when you use our online entertainment platform at dragon88-khelo.com. This Policy applies to all registered members and visitors accessing the Dragon 88 platform from Malaysia.

Dragon 88 takes privacy seriously. We understand that you entrust us with sensitive personal information — including your name, phone number, and financial transaction details in Malaysian Ringgit (RM). We honour that trust with the utmost responsibility.

This Policy is written in clear, straightforward language that Malaysian players can easily understand — no confusing legal jargon. By using the Dragon 88 platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact our support team.

Dragon 88 only collects data that is strictly necessary to provide safe, fair, and quality services to Malaysia members. The following are the categories of data we collect:

We do not collect sensitive data such as health information, religious beliefs, or sexual orientation. Data collected automatically (technical) is used solely for security purposes, fraud detection, and platform experience improvement.

Dragon 88 uses your personal data for specific, legitimate, and transparent purposes. We do not use your data for any purpose we have not disclosed to you. The following are the primary purposes for data use:

• Account Management: Creating and managing your Dragon 88 account, including the login process, account settings, and personal preferences
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u and CIMB Clicks, as well as withdrawal of winnings in MYR
• KYC & Anti-Money Laundering (AML) Compliance: Verifying member identity and meeting international legal compliance requirements
• Fraud Prevention: Detect and prevent fraudulent activity, multi-account usage, and platform abuse
• Customer Support: Resolving complaints, responding to enquiries, and providing technical support to members
• Responsible Gaming: Monitoring gameplay patterns to identify early signs of problem gambling and provide appropriate assistance
• Service Communications: Sending important notices regarding changes to terms, platform updates, or account security information
• Product Improvement: Analysing aggregated usage data (without identifying individuals) to improve the Dragon 88 platform experience

Dragon 88 does not sell, rent, or disclose members' personal data to third parties for marketing or commercial gain. However, in the limited circumstances described below, we may share necessary data with certain parties:

• Payment Providers: Transaction information that must be shared with Malaysian local payment processors (Touch 'n Go, GrabPay, DuitNow, FPX) to securely process your MYR deposits and withdrawals
• Game Software Provider: Game data required by providers such as Pragmatic Play, PG Soft, and Habanero to operate games correctly — this data does not include your full identity information
• Regulatory Authority: Where required by law or direction from a legitimate regulatory authority, Dragon 88 will disclose the necessary information
• Law Enforcement: If required by a court or a legitimate law enforcement agency acting under a valid court order
• IT Service Provider: Companies providing technical infrastructure services that are bound by strict confidentiality agreements with Dragon 88

All third parties receiving data from Dragon 88 are bound by strict data protection agreements and are required to meet the same or higher security standards that we ourselves maintain.

Dragon 88 continuously invests in security infrastructure to protect our members' personal data. Our protective measures include:

• 256-bit SSL Encryption: All data communications between your browser and Dragon 88 servers are encrypted using TLS 1.3 technology
• Encrypted Password Storage: Your account password is never stored in plain text — it goes through an irreversible hashing process
• Two-Factor Authentication (2FA): Available as an added security layer for your Dragon 88 account
• 24/7 Monitoring: Automated monitoring systems are continuously active to detect any unusual activity or intrusion attempts
• Regular Security Audits: Independent third-party security audits conducted every quarter
• Data Segregation: Financial data is stored in an isolated environment separate from general application data
• Role-Based Access Control: Dragon 88 staff can only access data required for their specific role

As a Dragon 88 member and data subject under applicable data protection laws, you have the following rights, which you may exercise at any time:

To exercise any of the above rights, contact the Dragon 88 privacy team via email at support@dragon88-khelo.com or through our customer support LiveChat. Requests will be processed within 14 business days. In complex cases, this period may be extended by up to 30 days with notice to you.

Dragon 88 uses cookies and similar tracking technologies to ensure the platform functions correctly, enhance the user experience, and understand how members interact with our platform.

You can manage your cookie settings through your web browser. Disabling certain cookies may affect platform functionality. Essential cookies are required for basic Dragon 88 platform operations and cannot be disabled without impacting login capability and account security.

Dragon 88 strictly prohibits use of the platform by individuals under the age of 18. Our platform is not designed for or directed at children or minors.

We do not knowingly collect personal data from individuals under the age of 18. If we discover that a child's personal data has been collected without our knowledge, we will immediately delete that data and close the account in question.

Dragon 88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or service improvements. Whenever we make material changes, we will:

• Updating the "Last Updated" date at the top of this page
• Sending email notifications to all registered Dragon 88 members for material changes
• Displaying an in-platform notice at least 7 days before changes take effect

Your continued use of the Dragon 88 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests regarding the privacy and protection of your personal data at Dragon 88, please contact our privacy team through the following channels:

• Privacy Email: support@dragon88-khelo.com (use subject: "Data Privacy Enquiry")
• LiveChat: Available 24/7 via the Dragon 88 platform — start a chat session and select "Privacy & Data"
• Response Time: Privacy enquiries are answered within 3 business days; formal data rights requests within 14 business days

We welcome enquiries from Malaysia members and are committed to providing clear, helpful responses. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.